AI, Road Trips, and Customer Retention with Steven from Roadpass

Why You Win

This Episode

What happens when you combine AI, big data, and a deep understanding of dealer dynamics?

On this episode, John Gough and Kyler Mason sit down with Steven Hileman, Head of Strategy and Business Development at Roadpass Digital, who takes us behind the scenes of how they’re transforming their customers’ experience while tackling the complexities of multi-channel distribution in the auto and RV industries.

You’ll learn the secrets behind Roadpass’ innovative approach to blending sales and marketing, leveraging AI lead generation, and nurturing partnerships with large dealer groups. Whether you’re looking to enhance your dealer relationships or simply curious about how data can reshape consumer experiences, this conversation is packed with practical advice about how to maneuver the B2B2C distribution channel. 

Tune in and discover why understanding the deep nuance in the dealer channel is crucial for winning in today’s market.

Sharing Expertise

What good is learning something if you don't pass it on? You can tap into what we know right now – from dealer programs to determining brand architecture – and you don't have to give us a thing.

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